Frequently Asked Questions
1. What makes Cedar Handmade Cards special?
Each card is made by hand using clear stamps, dies, embossing machines, and ink pads. Every design is unique, crafted with love and attention to detail.
2. Do you take custom orders?
No! We Don’t accept custom designs for birthdays, weddings, anniversaries, holidays, or any special occasion.
3. How long will it take to receive my order?
Processing usually takes 2–4 business days, and delivery times depend on your location. Tracking details will be provided once your order ships.
4. What payment methods do you accept?
We accept PayPal, major credit/debit cards, and other secure payment methods available at checkout.
5. Can I track my order?
Yes, once your order has shipped, you’ll receive a tracking number by email to follow your package.
6. Do you ship internationally?
Currently, we ship within [United States/country]. If you need international shipping, please contact us first.
7. What if my card arrives damaged?
If your order arrives damaged, please contact us within 48 hours with a photo, and we’ll replace or refund your item.
8. Can I return or exchange my order?
Because each card is handmade, returns and exchanges are only accepted if the product arrives damaged or incorrect.
9. How do I care for my handmade card?
Keep your card away from direct sunlight, water, and heavy pressure to maintain its quality.
10. How can I contact you?
You can reach us anytime through our Contact Page @admin@cedarhandmadecards.com